Please submit non-emergency warranty requests at the 1 st month and 10th month anniversary of your home.

To submit your warranty service request, follow the steps below:

  1. Go to 2-10.com and select Sign-In. If you are a first time user, choose Register/Create Account under the Homeowner tab and click on Register my Structural Warranty*.
  2. Select Service Requests to create your warranty service request. When you have created your complete list, click Submit to send your request for processing.
  3. Once your request is submitted, a FLWS team member will reach out to both you and your builder.

*If you cannot access the homeowner portal or experience technical difficulties, please contact Front Line Warranty Administration by phone, 1.800.811.8787 or email FLWS@2-10.com.